It depends on the type of inquiry. If your question is not urgent, e-mail is best: info@kayakhudson.com. Or you can call us at 914-682-5135.
Yes, gift certificates are available. You can purchase them on our website or over the phone at 914-682-5135
Yes, but only at Croton Point Park or the Croton River.
Rye Town Beach does not allow individuals to launch personal watercraft.
At the Tarrytown Lakes, the Village of Tarrytown requires that all kayakers apply for a resident-only permit and affix said permit to their kayak before launching their boat on the large lake. (Tarrytown Lakes are kayaks only; no SUPing allowed.)
For tours and lessons, we strongly advise against bringing personal watercraft and encourage you to use our boats & boards.
The companies that manufacture our kayaks and paddleboards have specified maximum weight capacities for their products. These capacities vary between brand and model, but generally fall in to the following ranges:
Single Recreational (Sit-On-Top) Kayaks: 330 to 380 lbs
Double Recreational (Sit-On-Top) Kayaks: 550 to 600 lbs (combined)
Single Touring Kayaks: 325 to 400 lbs
Double Touring Kayaks: 600 to 625 lbs (combined)
Stand Up Paddleboards: 220 to 285 lbs
Canoe: 720 lbs (combined)
Please be aware that maximum weight capacity is not the same thing as practical fit, and every paddler has different preferences and body types that need to be accommodated by their kayak or board.
Sit-On-Top kayaks have a less restrictive practical fit, and may be better for big & tall individuals who are concerned about fitting into a touring kayak.
If you have concerns about fitting into a specific type of kayak, please call us at 914-682-5135 or email us at info@kayakhudson.com to learn more about the boats we use for each program and how best to ensure that you select the right boat for your body type.
The best way to register for our programs is via our online booking system from our Home Page. Reservations can also be made via telephone at 914-682-5135 but call volume is very high and this is not always possible.
Reservations are required for guided tours and lessons, but rentals may be booked at our rental locations on a first-come-first-serve basis. We recommend making advance reservations for all programs.
Reservations should be made as early as possible, but we will always do our best to accommodate last minute plans! Generally, calling four days in advance allows you to get a decent look at the weather and should give you enough time to secure the trip of your choice. Special trips, such as our Fireworks Paddles and our Sunset Kayak Tours book quickly; advance booking is recommended.
Our online booking system reflects our availability for all public programming, including tours, lessons and rentals. You can also call us at 914-682-5135.
YES, we accept all major credit cards, as well as contactless payment services such as Apple Pay or Samsung Pay. Advance reservations are recommended, but walk-up bookings are possible on a first-come-first-serve basis.
If we are busy, we may not be able to accommodate your walk-up booking — please make an online reservation to ensure your boats are available and ready for you when you arrive.
YES, we accept all major credit cards through our online booking system and at our rental locations.
NO, we no longer accept cash payments.
If you cancel 48 hours or more in advance of your original reservation, you may receive a full refund. Up to 1 hour before your trip starts, you may contact our office and reschedule your reservation or receive Store Credit. Rescheduled reservations, or reservations made using Store Credit, are not eligible for refunds under any circumstances. If we are forced to cancel due to inclement weather, you may reschedule or receive Store Credit, but we cannot refund your reservation due to weather, even if we reschedule it for a future date. If you or portions of your group do not show up for your activity and fail to give proper notice, there will be no refund, no reschedule, and no Store Credit issued. Our on-site staff have limited administrative ability and authority, so be sure to contact our office regarding changes and cancellations. On-site staff are unable to change or reschedule reservations, issue Store Credit, offer refunds of any kind, or take any action that does not line up with this policy.
Safety is our number one priority and we will cancel programs if we determine that the conditions will be too dangerous for paddling. Unsafe conditions include any sign of lightning or thunder, high winds, strong wave action, or a Small Craft Warning issued by the National Weather Service. We do not make the decision to cancel trips solely based on weather forecasts and often have to make these calls close to the start of the trip. If we cancel programs due to weather, clients are entitled to stored credit or a rescheduled reservation. We will run programs if we deem the conditions appropriate. This means we will go ahead even if the weather is less than perfect. We want you to come out on a day that you are happy and comfortable. Please reach out up to one hour before start time for any reason if you wish to reschedule or store credit with us for future reservations.
NO. On site staff members have very limited administrative capabilities.
Please email us at info@kayakhudson.com — be sure to include the details of your trip and why it was cut short.
Or you may call our office at (914) 682-5135. Please be sure to leave a voicemail if we are unable to take your call and someone will get back to you shortly.
If there is a change to your group, reservations can be updated by calling our office at 914-682-5135.
NO. On-site staff members are unable to make any changes to your reservation once you have arrived.
Please call us at (914) 682-5135 or email us at info@kayakhudson.com at least one hour before your trip starts to make adjustments to your trip roster or other changes to your reservation.
When clients do not show up for a reservation, in part or in full, and fail to notify us of these changes in advance, we are unable to rent that equipment to another party. In these instances, we do not offer rescheduling or store credit, and we do not issue refunds for any cancellations with less than 48 hours notice.
A pulse, good health and a desire to have fun. We will teach you the basics before and during the tour, so previous experience is not required.
The SUP Instruct-Tour is a hybrid tour and lesson for those who are new to the sport of Stand-Up Paddleboarding. It is a guided program that goes over the basics of SUP technique and covers important safety topics before allowing for guests to enjoy time paddling at our scenic locations.
Children’s participation in our programs is at the discretion of their parents/guardians. Our boats and SUPs are adult sized. We do have PFDs (lifejackets) for children according to weight. Double kayaks are best for children with an adult on board with them.
We advise against anyone under the age of 3 participating in our programs.
Anyone under the age of 18 must have a parent or guardian sign their waiver and agree to their participation.
We strongly advise that minors are accompanied by an adult on the water but will allow minors 16 and older to participate with an adult supervising from shore.
For Stand Up Paddleboarding: We STRONGLY ADVISE against anyone under the age of 14 (or any minor who weighs less than 120 pounds) renting a stand up paddleboard.
Yes! Rentals are the best option for kids of all ages. Generally, children as young as 10 years old can come on our tours. Lessons are best suited for participants 14 years of age or older. However, the final decision on whether the trip is suitable for your child is based on their height, weight, age, and strength. Decisions are made on a case-by-case basis. Usually, parents are asked to accompany their younger child in a double kayak. Private trips are also a great options for families and children.
We ask that you arrive 20 minutes before your trip starts. Please try to be prompt so you don’t hold up the trip. Rentals start at the time specified on the reservation which may not be flexible. If you are running late, please call our reservation line at 914-682-5135.
NO. Unfortunately, we do not have the ability to store or securely maintain personal items while you are on your trip. All staff members have been instructed that we cannot accept responsibility for any personal items.
Please make sure to leave all valuables at home or in your car. You may elect to bring such personal items with you in a dry bag or waterproof container.
Yes! However, if you do, we suggest you bring a disposable waterproof camera. If you wish to bring your personal camera, we cannot be held responsible for any damage that may occur to it. When not in use, we recommend that you place the camera in a dry bag or zip lock bag to prevent water damage. Please remember that these bags will not prevent cameras or other heavy valuables from sinking.
A good rule of thumb is: plan for a day at the beach. A hat, sunscreen, sunglasses and water are essential. You also want clothes and footwear that can get wet and dirty. Footwear can be anything from old sneakers, sandals, dive booties or water shoes. Flip flops could work in a pinch. Try not to wear cotton because it tends to dry slowly and may make you cold. Synthetics dry quickly and will keep you happier. If the day looks windy, bring a windbreaker. A dry set of clothing to greet you on your return to land is also a good idea.
Yes, fishing is allowed from our kayaks. Please note: our boats are not equipped with fishing accessories of any kind.
Fishing is not permitted at our Rye Town Beach location.
Please make sure that you register for all necessary permits from New York State and local municipalities, including saltwater & freshwater fishing licenses where applicable, prior to fishing at any of our rental locations.